Job Details

Urgent requirement for HR Executive in Good Fellow
Designation: HR Executive
Human Resources Assistant Job Duties:
Substantiates applicants' skills by administering and scoring tests.
Schedules examinations by coordinating appointments.
Welcomes new employees to the organization by conducting orientation.
Provides payroll information by collecting time and attendance records.
Submits employee data reports by assembling, preparing, and analyzing data.
Maintains employee information by entering and updating employment and status-change data.
Provides secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies.
Maintains employee confidence and protects operations by keeping human resource information confidential.
Maintains quality service by following organization standards.
Maintains technical knowledge by attending educational workshops; reviewing publications.
Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications: Reporting Skills, Maintaining Employee Files, Dependability, Organization, Scheduling, Confidentiality, Independence, Orienting Employees, Verbal Communication
Salary: As per Industry Standard
Designation: Customer relationship executive
Main Job Tasks and Responsibilities
develop and implement customer service policies and procedures
define and communicate customer service standards
review and assess customer service contracts
oversee the achievement and maintenance of agreed customer service levels and standards
plan, prioritize and delegate work tasks to ensure proper functioning of the department
ensure the necessary resources and tools are available for quality customer service delivery
handle complex and escalated customer service issues
co-ordinate and manage customer service projects and initiatives
Education and Experience
relevant bachelor's degree
customer service experience
supervisory experience
in-depth knowledge of customer service principles and practices
proficiency in MS Office applications
product knowledge
Key Competencies
communication skills
customer service focus
supervisory skills
problem analysis and problem-solving
decision-making
planning and organizing
initiative
flexibility
presentation skills
stress tolerance
Salary: As per Industry Standard
Contact Person:Asif(01147122786)